Refund Policy of Topperskit.com :
Cases of unavailability of products or a service problem:
• If the item sent for replacement is not available, we will try to give you the best possible alternatives, but at the end, choice of the customer will be final.
• If the order is confirmed by us and the product is not shipped on time to the customer, then we give refunds to the customer, if the customer demands.
• 100% refund will be given, if product is not available or we are not able to ship the products.
• For courier products, if the delivery address is out-side the service area, then 100% refund will be given to the customer
• Refund to be processed within 7-10 business days (If the standard time-frame as mentioned has expired and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information).
Shipping Merchandise to Topperskit for Replacement/Exchange: Topperskit has tie-ups with logistic partners who work specifically on reverse logistics. A customer can contact us on firstname.lastname@example.org and our customer support team will initiate a reverse pick-up for you. Alternatively, a customer can also ship us the merchandise via courier or insured parcel post for tracking purposes. Topperskit.com does not take any responsibility for reimbursement or compensation in the event that any returned packages are lost, stolen, or mishandled. We do not refund shipping or insurance costs.
Products for exchange or replacement must be sent to the below address:
222/13 Raja Bazar,
Lucknow , 226003.